This Privacy Policy explains how Contractors of KC, also known as Contractors of Kansas City (“we,” “us,” or “our”), collects, uses, shares, and protects information when you visit contractorsofkc.com, request an estimate, call us, or otherwise communicate with us.
1. Information We Collect
Information you provide
We may collect information you voluntarily provide, including your name, email address, phone number, property or project address, project details, preferred contact method, photos or documents, and other information included with an estimate request or communication.
Information collected automatically
When you visit our website, our hosting and service providers may automatically collect limited technical information such as your IP address, browser and device type, referring page, pages viewed, and the date and time of your visit. This information helps operate, secure, and improve the website.
2. How We Use Information
We may use your information to:
- Respond to questions and estimate requests;
- Evaluate, schedule, and provide contracting services;
- Communicate about appointments, projects, invoices, or service updates;
- Maintain business records and customer service history;
- Improve and secure our website and services;
- Prevent fraud, misuse, or security incidents; and
- Meet legal, regulatory, insurance, or contractual obligations.
3. Estimate and Contact Forms
Our estimate form is provided through Jotform. Information submitted through that form is processed by Jotform and delivered to us so we can respond to your request. Jotform’s handling of information is also governed by its own privacy terms. Please do not submit sensitive personal information that is not necessary for your project request.
4. Calls, Text Messages, and Email
If you call, text, or email us, we may retain your contact information and the contents of the communication to respond and provide service. If you consent to receive text messages, message frequency may vary and standard message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing services. You may opt out of text messages at any time by replying STOP; reply HELP for assistance.
We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for their marketing purposes. We may share information with service providers only as necessary to deliver communications or provide requested services.
5. How We Share Information
We do not sell your personal information. We may disclose information in these limited circumstances:
- Service providers: vendors that support website hosting, forms, communications, scheduling, storage, analytics, payment processing, or other business operations;
- Project support: subcontractors, suppliers, inspectors, or other professionals when reasonably necessary to evaluate or complete your project;
- Legal and safety requirements: when required by law or reasonably necessary to protect our rights, property, customers, or the public; and
- Business transfers: as part of a merger, sale, financing, or transfer of some or all business assets.
We ask service providers to use personal information only for the services they perform for us and to protect it appropriately.
6. Cookies and Similar Technologies
Our website and embedded services may use cookies or similar technologies that are necessary for functionality, security, performance, or basic traffic measurement. You can control cookies through your browser settings, though disabling them may affect portions of the website or embedded form.
7. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no internet transmission or storage method can be guaranteed to be completely secure. We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.
8. Your Choices
You may ask us to access, correct, or delete personal information you have provided, subject to legal and business recordkeeping requirements. You may also opt out of promotional communications by using the instructions in the message or contacting us. We do not sell personal information.
9. Third-Party Links and Services
Our website may link to or embed services operated by others. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing information.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above identifies the latest revision. Changes become effective when posted on this page.
12. Contact Us
For questions or requests about this Privacy Policy or your information, contact Contractors of KC:
Phone: 913-283-0880
Website: contractorsofkc.com